Your Zoho system needs more than a one-time setup. Businesses grow, processes change, teams expand. Our AMC and monthly support plans keep every Zoho app — CRM, Books, Desk, Creator, Inventory, and more — optimised, updated, and always working for you.
Most businesses invest in a great Zoho implementation and then leave it untouched. Within months, workflows break as processes change, new team members don't know how to use it, reports go stale, and small bugs pile up into major problems.
A Zoho AMC (Annual Maintenance Contract) or monthly support retainer ensures your entire Zoho ecosystem stays healthy, optimised, and aligned with how your business actually works today — not how it worked when it was first configured.
With a ZoSync Managed Service plan, you gain a dedicated technical partner available every month. From complex Deluge scripting and workflow automation to proactive bug fixes and report optimization—our team handles your evolving needs with high-velocity execution, eliminating the friction of individual project quotes.
Your support plan covers every Zoho application your business uses — not just one product. If it's part of your Zoho ecosystem, it's covered.
Every plan includes a comprehensive range of maintenance activities — no hidden exclusions, no extra charges for standard tasks.
Any issue — broken workflows, automations not firing, data not syncing, integration errors — diagnosed and resolved within your plan's response SLA, every single time.
Always IncludedNew fields, modules, pipeline stages, form updates, layout changes, email templates, permission adjustments — any configuration update your business needs as it evolves month to month.
Monthly HoursModify existing automation rules, add new workflow triggers, update Deluge scripts, fix broken scheduled actions, and build new approval flows as your processes change over time.
High ValueNew reports, modified dashboards, updated KPI charts, and filter changes across Zoho CRM, Zoho Analytics, Zoho Desk, and every other app your team relies on for visibility.
InsightsTraining hours for new joiners, refresher sessions for existing users, feature walkthroughs for Zoho updates, and process documentation for changed workflows — every month.
Team EnablementAdding or removing users, updating roles and permissions, territory reassignments, profile changes, and access control updates — handled quickly without raising a new project each time.
Admin TasksMonitoring and fixing sync issues between Zoho apps and third-party tools — Shopify, WhatsApp, payment gateways, ERPs, email platforms, and any other connected systems.
ConnectivityWhen Zoho releases feature updates or deprecates old functions, I review the impact on your specific setup and make the necessary adjustments — before problems reach your team.
Future-ProofDedicated review calls to discuss system health, new requirements, upcoming business changes, and optimisation opportunities — so your Zoho always keeps pace with your business.
StrategyStrategic support for every stage of growth. All ZoSync plans provide direct access to our lead systems engineer — ensuring high-level technical solutions without junior agents or generic helpdesk queues.
💡 Overtime Engineering Rate: ₹1,500/hr (Essential) · ₹1,200/hr (Professional) · ₹1,000/hr (Enterprise). You are always notified before additional hours are utilized—zero surprise billing. All ZoSync plans are month-to-month with no long-term lock-in. Need a bespoke plan? Consult with ZoSync →
Select the plan that matches your team size and typical monthly activity. Not sure? Start with Professional — you can upgrade or downgrade anytime with 30 days' notice.
Raise requests via email or WhatsApp at any time. Each request is logged, prioritised, and picked up by Zosync team directly — no junior agents, no copy-paste responses.
Most bug fixes and configuration changes are resolved within 24 hours. Complex Deluge or API work is scoped, confirmed with you, then completed within your monthly hours.
Each month you receive a support summary — hours used, requests resolved, suggestions for next month. Professional and Enterprise clients also get a live review call.
How every request is handled end-to-end
Businesses on a ZoSync support retainer consistently report the same shift — from reactive firefighting to a smoothly running, proactively managed Zoho system.
Everything you need to know about our Zoho AMC and support plans before getting started.
"We've been on the Professional AMC for 14 months and it's one of the best investments we've made. Anytime something breaks or we need a change in Zoho CRM or Books, ZoSync turns it around within hours. No project raising, no quotes, no delays. It just gets done."
"After our Zoho Desk implementation we signed the Enterprise AMC — it was the right call. We add 2–3 new team members every quarter and our Desk setup needs to keep up. ZoSync handles every update and our CSAT has stayed above 90% consistently since go-live."
"We started on the Essential plan after our Zoho Books setup. Six months later we upgraded to Professional because the value was obvious. Our accountant used to spend 2 days a month chasing Zoho issues. Now she sends a WhatsApp and it's resolved by lunch."
Tell me about your Zoho setup — which apps you use, team size, and the kind of support you typically need. I'll recommend the right plan and get you started within 24 hours.
No lock-in. Cancel anytime. Support active within 24 hours.